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QuickBooks Payroll Support: How To Access Support Services?

Most businesses prefer payroll software over a manual process. Getting software errors and issues are common while using any software. Having instant access to QuickBooks Payroll Support can solve your problems. People may encounter various errors daily as the software deals with managing the records online.

A minimal error during the task can result in preparing the wrong employee’s payslips. You may find it difficult to access the support of QuickBooks(QB). That’s why it is essential to access expert assistance from the team. To know how to access the support services as a user, read this post until the end.

What Is QuickBooks Support For Payroll?

The QB payroll support is the expert assistance available 24/7 for the users. The payroll version of QuickBooks is widely used software by different-size businesses. The majority of small businesses rely on this tool to manage payroll online. 

It allows you to create, edit, and send payslips to the employees. Getting errors in any software is common nowadays, whether it’s an error in sending paychecks or downloading reports. From time to time, users encounter various issues in the software.

The payroll support ensures you have:

  • Instant access to the support team.
  • 24/7 video and chat support.
  • Access to email and phone number.
  • Personalized sessions with experts.
  • Access to Community or Forums.
  • Technical Support.

Reasons For Getting Errors Or Issues QuickBooks Payroll

Every software has some glitches or issues. As a result, getting error codes in the QB Payroll Tool is common. Since it stores all your data and files, a single mistake can create wrong payslips.

Here are the different reasons for getting errors in QB payroll online:

  • When you enter the wrong billing details.
  • System requirements don’t match.
  • Existing corrupt data and files.
  • Invalid Employer identification number(EIN).
  • Connectivity problem with the server.
  • Incorrect installation process.

Read More :- QuickBooks Invoice Template: How To Use Templates Online?

Different QuickBooks Payroll Errors

You may encounter the different QB payroll errors online. It would be best if you knew the code of these errors. Knowing these errors or issues makes it easy to access the support team.

Here is the list of payroll errors and issues you might face:

  • QB payroll error PS107.
  • Unable to write the cheques online.
  • The issue is in integrating various payment options.
  • Error code PS033.
  • QuickBooks error PS077.
  • Error PS036.
  • Can’t upgrade the payroll to the latest version.
  • Can’t access the employee’s records.
  • Payroll error code 15106.
  • QB error code 15106.
  • Error code 12029.
  • Payroll error code 322.
  • Error code 15311.

You can contact the experts by using the QuickBooks payroll support phone number. The professional team is available 24/7 to resolve errors and issues.


How Do I Contact QuickBooks Online Payroll Support?

There are different ways to contact QuickBooks online payroll support team as the QB deals with different versions. There are also different ways to request expert assistance.

Go through the steps given below To contact QB payroll support:

  • Firstly, log in to your QuickBooks Payroll account.
  • After that, navigate to the Help section.
  • Now, select the Contact Us option.
  • Then, describe your issue in the required field.
  • Tap on the Let’s Talk button.
  • After that, select the way to connect with a team.
  • Follow on-screen prompts and connect with the experts.

You can contact the team through chat support, callback feature, and community.

QB Chat Support

To start a live chat with the QB support team, follow the steps below:

  • Firstly, choose the Chat Support option.
  • After that, click the Chat icon on the screen.
  • Then, fill out the given Form on your screen.

Finally, click on the Start Chat button.

Get A Callback 

Here are the steps to get a callback from the payroll support team:

  • Firstly, connect the call to the online support number.
  • Then, leave the voice mail while describing the issue in detail.
  • After that, wait for the support team’s response. 
  • Finally, you will receive the callback in the next 15-20 minutes.

Access Community

You also have an option to use the community. Many experts are available 24/7 to offer payroll support. Here are the steps below to access the QB community:

  • Firstly, log in to your Payroll account.
  • After that, select the Community tab.
  • Moreover, use the Search bar to find the solution to your issue.
  • Then, tap on the Post Question option to post your queries.
  • Next, write down your issue in detail.
  • Finally, click on the Post button.

How Do I Contact QuickBooks Desktop Payroll Support?

QB resolves the errors and issues based on the products. You must contact the desktop support team if you face an error in the payroll desktop. There are more chances that you will get the solution in the least possible time.

Follow these steps to contact the QuickBooks Desktop Payroll Support team:

  • First of all, log in to your QB desktop payroll tool.
  • After that, go to the Help section.
  • Now, choose the QuickBooks Desktop Help option.
  • Then, select the Contact Us button.
  • Next, enter the issues you are facing with your software.
  • Moreover, tap on the Continue button.
  • After that, select the method to connect with an expert.
  • Finally, you will get the option to choose from messaging, callback, and post a question.

However, the callback feature is limited in a few areas.

Timing To Contact The Support Team

You can contact the QB payroll support team from Monday to Friday from 6 AM- 6 PM (Pacific Time Zone).

The products which are applicable for this time are:

  • QuickBooks Online Payroll.
  • QuickBooks Core.
  • QB Payroll Premium.
  • Basic, Standard, and Enhanced versions of Payroll.

You can contact the experts at any week of day and time for the following products:

  • QuickBooks Full Service Payroll.
  • QB Online Payroll Elite.
  • QB Online Payroll Premium.
  • Assisted Payroll.

How To Get Intuit Online Payroll Support?

You can request instant expert assistance on Intuit’s online Payroll. Follow the steps below to get support on products:

  • Firstly, log in to your Intuit Online Payroll.
  • After that, select the Contact Us option.
  • Moreover, fill out the required details.
  • Then, describe the issue in the tab.
  • Finally, click on the Submit button.


QB users might face different issues in their payroll software. As most businesses rely on this QB software, getting errors can disrupt online tasks. The accurate management of paychecks has become a necessity for every business. There are various ways to contact QuickBooks payroll support.

To contact the experts, you should use the specific steps shown above in the post. You have an option to connect with the support team via Chat, Phone, or Callback feature. Follow the steps shown in the post to access various payroll support services.

You can also call our expert to get assistance in resolving various issues. MWJ Consultancy provides accounting services in software like QuickBooks, Quicken, Sage, TurboTax, TurboCash, Xero, etc. We have certified technicians who are available 24/7 to guide users. To know more, contact us now.

Frequently Asked Questions

Users can use the toll-free number 800-446-8848 to contact the payroll support team. Make sure you check the timing and working days related to your product.

Follow these steps to connect with a QB payroll expert:

  • Firstly, log in to QB payroll online.
  • After that, navigate to the Help menu.
  • Then, tap on the Search icon.
  • Moreover, enter the Chat in the search field.
  • After that, fill out the details of your concern in the box.

Finally, click on the Let’s Talk button.

In the QB full-service payroll, users can create payslips, manage taxes, and calculate tax deductions and credits. Users can send direct deposits within 24 hours of the working day.

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