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Quicken CC-501: 6 Simple Ways To Fix The Error Code

Quicken CC-501 error generates two problems; bank updates and mobile sync issues. The error code occurs while updating the account details using QuickBooks online services. It also arises when a bank is not able to sync data from Quicken.

If you are looking for ways to resolve the issue on your own, then the article includes simple ways to do so. But, you need to gather more information about Quicken Error CC-501, the reasons behind the issue, and how to resolve the error. 

First of all, you need to know the top leading reasons related to the issue.

Reasons Behind The Quicken Error Code

Here are the possible reasons behind the error:

  • Bank servers are blocking the Quicken connection.
  • Quicken mobile may not sync with direct deposit.
  • Wrong bank transaction file.
  • Malware & infection assaults.
  • A corrupted or incomplete installation.
  • Installation or uninstallation of Windows registry files.
  • Broken or contaminated records.

Before following the methods, you need to save the company files and other important data.

Things To Consider Before Resolving The Error

There are a few factors you must consider before resolving the Quicken CC-501 error code. We have listed some important factors:

Turn Off The Automatic Banking Transactions Update

You can avoid duplicate file issues by avoiding entering the banking transactions into the Quicken register automatically. Follow the given steps to turn off the automatic updates feature:

  • Firstly, launch the Quicken application.
  • Go to the Edit menu and choose the Preferences tab.
  • After that, select the Downloaded Transactions tab.
  • Then, locate and uncheck the Automatically Add To Banking Register box.
  • Finally, tap OK to confirm your actions..

Read More:- QuickBooks Online Advanced: Overview, Pricing, and Features

Create A New Backup File

You must create a backup of your Quicken data and files before following the troubleshooting steps. The backup file saves your data and helps you restore your account details. Here are the steps to create a Quicken data backup file:

  • Firstly, launch the Quicken software.
  • Navigate to the Backup menu.
  • After that, choose the Restore option.
  • Then, tap the Backup Quicken file.


  • Click on the Backup Now option.
  • Choose the folder on your device and click Save to choose it.
  • Finally, tap Backup to create a new backup file.

How To Fix The Quicken CC-501 Error?

Take a look at these methods and try them:

  1. Update Your Banking Transaction Details.
  2. Update The Quicken Finance Management Tool.
  3. Change The Quicken Account Password.
  4. Deactivate & Activate The Quicken Account.
  5. Update Your Quicken Account Status.
  6. Manually Resolve The Error Code.

1. Update Your Banking Transaction Details

Go through the step-by-step procedure to update your banking transactions in Quicken:

  • Firstly, refresh your online account information.
  • After that, open the Transaction Register associated with the error.
  • Then, click on the Actions Gear icon.


  • Select the Update Now option.
  • After that, follow the on-screen prompts.
  • Complete the banking transactions update process.
  • Finally, repeat the same procedure for each Quicken account.

2. Update The Quicken Finance Management Tool

Follow the steps mentioned below-

  • Firstly, launch the Quicken finance tool on your device.
  • After that, navigate to the Tools menu.
  • Select the One Step Update option from the menu.
  • Then, choose the Update Now option to proceed further.
  • Read about the latest updates and improvements.
  • After that, follow the prompts and download the update.
  • Then, close the Quicken program to install the latest updates.
  • Finally, restart your Quicken software and start working.

3. Change The Quicken Account Password

Go through the steps given below:

  • Firstly, open Quicken software and go to the Accounts tab.
  • Then, select the Quicken account equipped with the error.
  • After that, refresh your bank account settings.
  • Select your account name from the list.
  • Tap on the Gear icon on the right-hand side of the screen.
  • Choose the Update option to refresh your account settings.
  • After that, type in your Account ID & Password in the field.
  • Choose the Update Now option from the popped-up window.
  • Delete the existing password and enter a new password.
  • After that, tap OK to save your Quicken account password.
  • Quicken will update your accounts in a few minutes.
  • Finally, relaunch the Quicken software.

4. Deactivate & Activate The Quicken Account

Go through the steps mentioned below to fix the Quicken Error CC-501 by deactivating and activating the Quicken account:

  • Firstly, launch the software and navigate to the Tools menu.
  • Select the Account List and choose the account having the error.
  • After that, select the Edit The Account option and tap Online Services.


  • Then, locate and tap the Deactivate option and click Yes to confirm.
  • Go to the Online Setup tab and click Set Up Now.
  • Tap the OK option and click Done to continue further.
  • Tick the box next to the Validate File option and click OK.


  • After that, complete the Quicken validation process.
  • Then, close the DATA_LOG notepad file.
  • Go back to the Tools tab and select the Account List.
  • Choose your account and tap the Edit option.
  • After that, navigate to the Online Services section and click Setup.
  • Then, type your username & password and save your password.


  • Finally, click on the Connect option.

5. Update Your Quicken Account Status

Here are the steps to update the account status:

  • Firstly, go to the Tools menu and tap the Online Center option.
  • After that, check your banking transactions under the Transactions List.
  • Look out for the Listed Transactions and perform the Online Update process.
  • Then, reconcile your banking accounts.
  • Check whether the Flag icon next to your account is present.
  • If the Flag icon is gone, your account will be error-free.

6. Manually Fix The Quicken Error CC-501

Follow the given methods to fix the issue manually-

  • Add a new Quicken account.
  • Use the latest banking transaction details.
  • Resolve the temporary server issues.
  • Use the updated Quicken software.


Always use the latest version of the Quicken finance management tool. You can update the software under the Help tab. Follow the steps mentioned in this article to fix the Quicken CC-501 error code. If you have any issues regarding the Quicken error code, you can call our expert for proper help.

MWJ Consultancy offers professional accounting services such as bookkeeping, Year-end finalization, and tax preparation and filing. Contact us to resolve your queries related to QuickBooks, TurboTax, TurboCash, Quicken, Xero, Sage, and other accounting tools.

Frequently Asked Questions

Quicken CC-501 error code arises when updating your bank accounts details using online services. The error code arises when the bank and Quicken server can not communicate. Resolve the Quicken error CC-501 by the given methods.

You can fix the Quicken CC-501 by following these methods:

  • Update banking transactions
  • Update Quicken software
  • Change your Quicken password
  • Deactivate & Reactivate the Quicken account
  • Update the Quicken account status.

Here are the primary reasons behind the Quicken CC-501 error code:

  • Malware attacks
  • Incomplete installation
  • Incorrect transaction file
  • Corrupted Windows Registry files
  • Bank servers are blocking the Quicken server
  • Quicken mobile may not sync with direct deposit.

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